Shipping Policy

Shipping Policy

At Lumyris™, each order is carefully prepared and packed to ensure the highest quality and customer satisfaction. Once your order has been placed, processing typically takes up to 3–4 business days, followed by an estimated delivery time of 7 to 14 business days depending on your location. Please note that these time frames refer to the time in transit after your order has been shipped and do not include processing times. While we strive to deliver within the estimated period, delays may occur due to factors beyond our control, such as carrier delays, customs processing, or supply chain disruptions. In exceptional cases, delivery may take up to 30 days, and we will keep you informed throughout the process. By completing your purchase, you acknowledge and agree to these terms. For any questions or concerns, or to track your order, please contact our support team or use the tracking link provided in your confirmation email.

Please note that the delivery time frame provided refers specifically to the time in transit after your order has been shipped and does not include the initial processing time required to prepare your order.

In exceptional circumstances, such as supply chain delays or external factors, we reserve the right to extend the shipping period to up to 30 days from the date of purchase. Should this occur, we will keep you informed throughout the process to ensure full transparency and peace of mind.